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You Can Prepare For Disaster
Emergency Preparedness
Thoughts on Terrorism: Suspicious packages, mail, bomb threats…

These Emergency Guidelines are provided with funding from the California Department of Health Services
and The Centers for Disease Control and Prevention.

A terrorist’s primary objective is to create fear. You can fight back armed with accurate information and basic emergency preparedness. Keep in mind that accidents can sometimes appear to be terrorist events and vice versa. Your response should be similar in either case.
Know The Facts, Think Critically And Be Responsible:
  • Confirm reports using a variety of reliable sources of information, such as the government or media.
  • Do not spread rumors.
  • Do not accept packages from strangers and do not leave luggage or bags unattended in public areas such as the airport.
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A Parcel or Letter May Be Considered Suspicious When It Has More Than One of the Following Characteristics:

  • Handwritten or poorly typed address.
  • Incorrect titles, titles with no name or misspellings of common words.
  • Excessive postage.
  • Addressed to someone no longer with your organization or not addressed to a specific person.
  • Strange return address or no return address.
  • Marked with restrictions, such as “Personal,” “Confidential” or “Do not X-ray.”
  • Powdery substance on the outside.
  • Unusual weight given its size, lopsided, or oddly shaped.
  • Unusual amount of tape on it packages with odors, discolorations or oily stains.
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If You Receive A Suspicious Package Or Envelope:
PUT IT DOWN – preferably on a stable surface.
  • Cover it with an airtight container like a trash can or plastic bag.
  • Call 9-1-1 and alert your building’s security officials.
  • Alert others to the presence of the package and evacuate the area.
  • Wash your hands with soap and water if you have handled the package.
  • Make a list of the people who were in the room or area where the suspicious package was recognized, and give it to authorities.
  • Do not stray far from the area if you believe you have been exposed.
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If You Receive A Bomb Threat:
  • Ask the caller as many of the following questions as possible:
  • When is the bomb going to explode?
  • Where is the bomb right now?
  • What does the bomb look like?
  • What kind of bomb is it?
  • Where are you calling from?
  • Why did you place the bomb?
  • Keep the caller on the line for as long as possible and try to write down or record the conversation.
  • Write down the exact time and length of call.
  • Listen carefully to the caller’s voice and background noise.
  • After you hang up, call 9-1-1 immediately.
  • Currently, every health department in the State of California has a 24/7 BT Hotline.
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If You Have Information About Potential Terrorism, Call 9-1-1.
 
Robert A. Eplett, OES CA
California Governor’s Office of Emergency Services prepared this section of the Family Guide to Disaster Planning and Preparedness.

 
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